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August 06.2025

2 Minutes Read

Homebuyers Take Legal Action Against Brokerage for Alleged Steering Practices

Golden justice scale on judge's gavel in a dim courtroom.

A Concerning Allegation in Real Estate

A serious lawsuit is shaking the North Carolina real estate scene. Homebuyers are accusing Raleigh Realty and CrossCountry Mortgage of an illegal "pay-to-play" scheme that reportedly violates the Real Estate Settlement Procedures Act (RESPA). With six lawsuits piling up, clients are claiming they faced higher costs on their mortgages because they were funneled toward a particular lender instead of being allowed to shop around for better rates.

The Core of the Accusation

According to the lawsuits, the crux of the issue revolves around a 2021 co-marketing agreement. This arrangement was supposed to allow Raleigh Realty to provide marketing services for CrossCountry Mortgage, but it's alleged that the setup was merely a facade for an ongoing scheme. The homebuyers contend that the brokerage coerced its agents to channel all their business to CrossCountry, violating the internal policies they had in place.

Inside the Discussions

One significant detail surfaced in court documents—an internal message from Raleigh Realty's owner, Ryan Fitzgerald, indicated a strong disapproval of agents sending leads elsewhere. His statement was clear: working with other lenders jeopardized the firm's financial interests. The implications of these communications suggest a systemic issue within the brokerage's operations that might extend the concern beyond this solitary case.

Unpacking the Co-Marketing Agreement

Under the controversial agreement, the two companies were meant to share a marketing bill of $30,000 per month, yet allegations stated that CrossCountry directly paid the digital marketing firm involved instead of reimbursing Raleigh Realty. Critics claim that not only was this arrangement against company policies, but it also misrepresented clients' options during the mortgage procurement process, which is central to ethical real estate practices.

The Bigger Picture

This embroilment illustrates a troubling trend regarding transparency in real estate transactions. As homebuyers become increasingly vigilant, industry professionals must prioritize ethical practices over potential financial gain to maintain trust and uphold the integrity of the real estate market. The outcomes of these lawsuits could herald significant changes to how brokerages and lenders collaborate moving forward.

For homeowners and investors alike, it's essential to stay informed about such legal developments that can influence market conditions and purchasing decisions. Understanding the dynamics at play may ultimately lead to smarter investments in real estate.

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Homebuyers Take Legal Action Against Brokerage for Alleged Steering Practices

A Concerning Allegation in Real Estate

The Core of the Accusation

Inside the Discussions

Unpacking the Co-Marketing Agreement

The Bigger Picture

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